The Keep.

The Employee Experience Podcast

Host Greg Weiss, brings together experts from around the world sharing their insights on creating amazing employee experiences.

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Episode #009 - The Keep - So You Got The Job! WTF is Next?

Episode #09: So You Got The Job! WTF is Next?

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So you got the job – congratulations. But, there’s a problem. You see, there’s a good chance you’re not even going to survive your probation period – that critical first three months. Greg Weiss, Eagles Waves very own ‘Keep Master’; who hosts The Keep, The Employee Experience Podcast has launched his new book So, You Got The Job! WTF is Next? The statistics show that up to 20% of employee turnover happens in the first 45 days and that can be even higher for millennials.

The tables are turned, our very own Chief Eagle Angela Vithoulkas interviews Greg about his book and the challenges employers and employees face when onboarding and offboarding. Creating good experiences are important especially when it is done right. Preparing for onboarding is like a passenger on a plane.  You receive your ticket, take directions from crew, find your seat. Then you are given safety instructions along with a demonstration “in case of emergency”. This sets the tone for a safe, successful take off and journey, this same idea applies to onboarding. It is a structured process for being brought into a new company, department or role, with the aim of giving you the skills, knowledge and context for you to excel.

In this episode Greg covers:

  • So You Got The Job! WTF is Next?
  • The importance of onboarding and offboarding
  • First impression count, why?
  • Learn the seven steps of successful onboarding, the McKinsey Framework
  • The definition of customer service
  • Weaknesses in the organisation can give a negative experience for the employee
  • Millennial mindset
  • The grass is always greener on the other side. This plays a significant role is people moving on
  • Checking in with your manager about values and culture

Links:

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HOSTED BY

Greg Weiss

Greg has helped thousands of people relaunch and accelerate their careers. Today he is best known for delivering innovative onboarding and offboarding solutions for many of Australasia’s leading employers. Greg is a published author, sought after key note speaker and leading expert in his field.

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